Sale Information
We have two sales per year, one in summer and one in winter. To hear about our next sale first, please follow the link below and subscribe to our newsletter.
The price we charge at payment, is the correct price at time of purchase. We are unable to refund the difference between this price and any price change thereafter.
Orders may take up to 5 business days to arrive (excluding weekends and Bank Holidays).
We are happy to refund unworn sale items within 14 days (from the day the goods were delivered to you).
Please be aware that there are an increasing number of Facebook/Instagram adverts and fake websites appearing to offer Russell & Bromley products, often at a discounted price. These websites are often operated by criminals and the people that shop on them will receive counterfeit goods, if they receive anything at all.
Genuine products can only be bought from our stores in the UK and Ireland, our website russellandbromley.co.uk and at our Outlet stores (Ashford, Cheshire Oaks and Swindon).
If you have made a purchase through any website or advert that is not russellandbromley.co.uk, please contact your bank as soon as possible.
We are actively working with our legal partners to shut down any illegitimate websites and prosecute their creators. Should you wish to report a website that you believe is illegitimate or selling fake Russell & Bromley products, please contact customer.experience@russellandbromley.co.uk