Delivery

Standard Delivery - £5 / Free for orders over £250

Please allow 2-3 business days (excluding bank holidays) for Standard delivery (see further information and exceptions below).

Next Day Delivery - £8

Next Business Day Orders placed before 2pm Monday to Friday (excluding bank holidays) will arrive next business day. Please allow a further day if the order is placed after 2pm.

Saturday Delivery - £8

Saturday orders can be placed up to 7 days in advance. Please note that to receive a delivery on a Saturday the order must be placed by 2pm on the Friday before. Orders placed after 2pm on a Friday or on Saturday will NOT be delivered until the following Saturday.

Deliver to Store - Free

Deliver to Store orders placed before 2:00pm Monday to Friday (excluding bank holidays) will arrive the next business day.

If your order is being delivered to Fenwick in either Newcastle or Canterbury, please allow an additional 48 hours from when you receive your delivery confirmation email before collecting your order.

Your Deliver to Store order will be held for 14 days from the date your order was delivered. After this time your order will be returned to our warehouse and a refund issued.

eGiftCard Delivery – Free

eGift Cards are sent to the recipient by email, within 2 hours of the order being placed successfully.

Further Information

We only ship to addresses in the UK.

We are unable to deliver to PO Box and freight forwarding addresses.

Once an order has been dispatched, we will keep you informed about when we expect your order will be delivered.

If you wish items to be sent to multiple addresses, please place separate orders for each address.

Our couriers are taking steps to avoid contact with customers. For the latest information please visit the DPD and Parcelforce websites.

If you are not at home when the courier attempts to deliver you will be notified telling you where your order can be collected from or notifying you when delivery will be attempted again.

Exceptions - Please allow further time for your order to arrive if we are shipping to any of the below postcodes:

Aberdeen AB 31-35 / 41-54
Northern Highlands AB 36-38 / 55-56
Argyll FK 17-21
Glasgow G 83
Guernsey GY 9
Northern Highlands HS 1-9
Isle of Man IM all
Northern Highlands IV all
Arran KA 27
Argyll KA 28
Northern Highlands KW 0-14
Orkney Shetland KW 15-17
Argyll PA 20-78
Dundee PH 15-18
Northern Highlands PH 19-29 / 32-33 / 45-48
Argyll PH 30-31 / 34-44 / 44-99
Cornwall TR 21-25
Orkney Shetland ZE all
Dumfries DG 7-9
Perth PH 8-9 / PH11
Dundee DD5 4 / DD6 / DD7 6-77 / DD8 1-84 / DD10 / DD11 3-11 5
Fife KY8 2 / KY8 5 / KY9 1 / KY15 5
Jersey JE all