Terms and Conditions

Terms of Use

Welcome to our website (our "Site"). If you continue to browse and use our Site, you are agreeing to comply with and be bound by the following Terms and Conditions of use, in addition to our Privacy Policy, which together govern Russell & Bromley (Ireland) Ltd.'s relationship with you in relation to our Site. If you disagree with any part of these Terms and Conditions, please do not use our Site. We reserve the right to change these Terms and Conditions from time to time and we advise you to read through them each time you use our Site.

This Site uses cookies to monitor browsing preferences. If you do not disable cookies, your personal information may be stored by us to monitor visitor behaviour. For more information about our use of cookies please refer to our Cookies policy.

Company Details

The term Russell & Bromley (Ireland) Ltd. ('us' or 'we') refers to the owner of this Site whose registered office is 24-34 Farwig Lane, Bromley, Kent, BR1 3RB. Our company registration number is 512958 and was registered in London. Our company VAT registration number is 367 4911 67. The term 'you' refers to the user or viewer of our Site.

Complaints Procedure

Russell & Bromley tries its best to ensure that you do not have any complaints - in the rare occasion that you do, please contact customer.experience@russellandbromley.co.uk who will try and resolve any issues. If your dispute remains unresolved, you may be eligible to use the European Commission's Online Dispute Resolution platform which can be found at https://ec.europa.eu/consumers/odr

Disclaimer of Liability

The content of the pages of our Site is for your general information and use only. It is subject to change without notice. We will not be liable if for any reason our Site is unavailable at any time or for any period.

Your use of any information or materials on this Site is entirely at your own risk, for which we shall not be liable. It is your responsibility to ensure that any products, services or information available through our Site meet your specific requirements.

This Site contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, graphics and photographs. All trademarks reproduced in this Site which are not the property of, or licensed to, the operator are acknowledged on this Site. You acknowledge and agree that all copyright, designs, trademarks and other intellectual property and material rights contained in this Site shall remain at all times vested in Russell & Bromley (Ireland) Ltd. and/or are the property of their respective owners. You are permitted to use this content only as expressly authorised by Russell & Bromley (Ireland) Ltd. and/or its third party licensors.

Unauthorised use of this Site may give rise to a claim for damages and/or be a criminal offence.

You may view the Site and print its content solely for personal, non-commercial, use. You may not modify, reproduce, copy, distribute, transmit, display, perform, publish, license, commercially exploit, creative derivative works from, sell or transfer any part of the Site unless you have the express written permission of Russell & Bromley (Ireland) Ltd. If you print off, copy or download any part of our Site in breach of these Terms and Conditions, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

From time to time this Site may also include links to other websites. These links are provided for your convenience to provide further information only. They do not signify that we endorse the websites. We have no responsibility for the content of the linked website or for any loss or damage that may arise from your use of them.

Commentary and other materials posted on this Site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Site, or by anyone who may be informed of any of its contents.

You agree that, except for death and personal injury arising from our negligence, Russell & Bromley (Ireland) Ltd. will not be liable in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent misrepresentations) or otherwise out of or in connection with this contract, for any economic losses (including without limitation, loss of revenues, profits, contracts, business or anticipated savings), any loss of goodwill or reputation, or any special or indirect or consequential losses in any case whether or not such losses were incurred by that party arising out of or in connection with the provisions of any matter under these Terms and Conditions.

Viruses, Hacking and Other Offences

You must not misuse our Site by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any material posted on it, or on any website linked to it.


Russell & Bromley is dedicated to providing a website that is accessible to all users and will continue to adhere to the guidelines of the Disability Discrimination Act.

Other Important Terms

This contract is between you and us. No other person shall have any rights to enforce any of its terms.

Each of the paragraphs of these Terms operates separately, if any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

The Terms and Conditions together with all our policies and procedures will be governed by and construed in accordance with the laws of England. Your use of this Site and any dispute arising out of such use of the Site is subject to the laws of England. The Terms and Conditions (as amended from time to time) constitutes the entire agreement between you and Russell & Bromley (Ireland) Ltd. regarding your use of this Site and supersedes any other agreement or understanding, arrangements, undertaking or proposal, written or oral, between you and Russell & Bromley (Ireland) Ltd. in relation to such matters. In the event that any other rules, code of conduct or other matter posted on this Site conflicts with the Terms and Conditions, the Terms and Conditions shall govern.

No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

For further information as to how we use the data you provide us with, please visit our Privacy Policy.